Support
How can we help?
Support for Angelov Automations clients: websites, AI voice and chat assistants, SMS and email automations, CRM workflows, and billing.
Email us
[email protected]
Account, billing, and technical requests. We reply within one business day.
Talk to us
Free 30-minute call. We look at your setup together and fix or scope it live.
Book a callSomething urgent?
Site down or assistant not answering? Put URGENT in the subject line. Those go to the top of the queue.
Hours: Mon to Fri, 10am to 4pm Pacific.
What to include
The more of this you send, the faster we fix it:
- The page URL, phone number, or workflow affected.
- What you expected, and what happened instead.
- A screenshot, call time, or example message.
- The best way and time to reach you.
Common questions
How do I request a change to my website?
Email the page URL and what you want changed. Small edits are covered by your maintenance plan. Bigger changes get a quote before any work starts.
My AI assistant or automation stopped working.
Email what happened, when, and one example (a call time, a message, a form entry). We check the logs, fix it, and tell you what caused it.
How does billing work?
Invoices and subscriptions run through Stripe. For receipts or billing questions, email [email protected]. Refunds follow our Refund Policy.
How do I cancel a recurring service?
Email a cancellation request. Ongoing services can be cancelled at any time with 30 days' written notice, per our Terms of Service.
How do I access or delete my data?
Email [email protected] from the address on file with the subject "Data deletion request". We confirm receipt, delete your personal data, and notify you within 30 days, unless we are required by law to keep specific records. Details are in our Privacy Policy.